Communication involves words – spoken, written or signed. Use the appropriate communication style to ensure your message is received.

Our ability to effectively communicate, both verbally and non-verbally can be used to inform others of our needs or to impart knowledge. Verbal communication encompasses any form of communication involving words – spoken, written or signed. As people have more varied experiences, they learn the communication styles of different groups, and learn to use the appropriate communication style for their message to be best received. Our guide to Verbal Communication borrows information from MHA Labs. Find out more from MHA Labs about 5 Verbal Communication Skills That Drive Achievement:

  • Organizes information that serves the purpose of the message, context, and audience.
  • Uses and adjusts communication strategies as needed based on the purpose of the message, context, and audience.
  • Signals listening according to the rules/norms of the context and audience.
  • Seeks input to gauge others’ understanding of the message.
  • Asks questions to deepen and/or clarify one’s understanding when listening to others.